In This Blog
- Mobile-first transit operations: Vontas OnRoute FieldOps enables supervisors to manage incidents, detours, and service changes in real time from any device.
- Purpose-built for frontline teams: Unlike repurposed dispatch tools, FieldOps is designed specifically for field staff navigating dynamic service conditions.
- Cloud-native and browser-accessible: FieldOps eliminates the need for VPNs or IT setup, allowing quick deployment and seamless access from any browser-enabled device.
- Flexible deployment options: Available in two configurations—FieldOps and FieldOps Advanced—to support everything from mobile incident reporting to full fleet visibility and performance insights.
- Improved coordination and visibility: FieldOps strengthens communication between field and dispatch teams, helping reduce response times and enhance service reliability.
Transit Operations Belong in the Field Not Just Behind a Desk
Transit service doesn’t happen solely at a dispatch desk, it unfolds on the street, where supervisors and operations staff navigate detours, manage delays, and respond to incidents in real time. Yet many field teams still rely on outdated tools designed for back-office use: clunky desktop systems, radio communications, and paper-based workflows that slow everything down.
Field supervisors need mobility, flexibility, and the ability to act quickly. That’s exactly what Vontas OnRoute FieldOps delivers.
Purpose-Built for Frontline Transit Teams
Formerly known as Supervisor, FieldOps is a dedicated solution that brings the full power of the OnRoute platform into the field. Designed specifically for transit field teams, it offers operational awareness and control from any device, without the friction of traditional IT requirements. Whether responding to an incident, supporting an operator, or adjusting service on the fly, FieldOps puts supervisors in control.
Built for the Front Line, Not the Front Desk
Unlike mobility tools that retrofit dispatch systems with mobile add-ons, FieldOps was designed from the ground up for frontline staff, those who spend their days in agency vehicles, moving across service areas and managing unpredictable conditions. It’s cloud-native, cross-platform, browser-based, and mobile-enabled.
Because it runs directly in a browser, supervisors can use FieldOps on the devices they already carry. This means fewer barriers to adoption, no IT overhead, and faster rollout across teams.
Two Configurations to Fit Your Operations
Transit agencies operate differently, so FieldOps is available in two configurations:
FieldOps: Ideal for field supervisors and response staff, this version supports mobile incident reporting with voice and photo input, quick detour creation, schedule adjustments, and real-time coordination with dispatch via OnRoute BusOps.
FieldOps Advanced: Offers deeper operational awareness and control. Fully cloud-based and accessible from any device, it eliminates the need for VPNs, IT setup, or dedicated service vehicles. Teams gain real-time vehicle visibility, block performance insights, and frontline staff location tracking.
Both configurations empower field teams to respond faster, stay connected with dispatch, and support operators directly, without the limitations of desktop-based systems.
Smarter, Faster Response in the Field
When a vehicle breaks down, a protest blocks an intersection, or weather forces a detour, supervisors need to act fast. With FieldOps, they can.
Instead of calling dispatch and waiting for instructions, a supervisor can open the app, see vehicle locations, report incidents with voice or photo capture, and initiate detours using map-drawing or GPS tracing tools. This real-time loop shortens response time, reduces escalation, and improves the rider experience.
Visibility That Goes Both Ways
FieldOps also enhances dispatch visibility into field operations. With the Advanced configuration, supervisors appear in BusOps, even if they’re not assigned to a service vehicle. Central teams can monitor who’s on duty, where they are, and what they’re responding to in real time.
This shared visibility strengthens coordination between central and field teams, eliminating guesswork and keeping everyone aligned as service conditions evolve.
Designed for Adoption, Not Just Installation
A transit tool is only effective if teams actually use it. That’s why FieldOps is built with modern user experience principles, following Google Material Design standards to ensure it’s intuitive, responsive, and accessible for staff at all levels of tech comfort.
There’s no steep learning curve or lengthy training schedule. Most teams can get started quickly with minimal support, making FieldOps a favourite for its flexibility and scalability.
It’s Time to Equip the Field with Better Tools
Too often, transit systems invest in technology that improves back-office planning while leaving field operations behind. FieldOps changes that by delivering real-time data, situational control, and streamlined workflows directly to the heart of your service area.
Whether your goal is to reduce response times, improve service reliability, or empower supervisors to act independently, FieldOps provides the tools to make it happen, easily and effectively.
It’s time to bring field operations into the mobile era. With OnRoute FieldOps, your team can respond quickly, wherever and whenever needed.