Delivering the Smarter Communication That Modern Rail Operations Deserves

Vontas OnTrack

In This Blog

  • Enhance Rail Efficiency with Real-Time CAD/AVL Intelligence Vontas OnTrack equips rail operators with smart decision-support tools, enabling swift and confident responses to service disruptions and operational challenges.
  • Seamless Transfer Coordination and Passenger Notifications Automatically manage tight transfer windows and instantly alert both passengers and operators when delays affect connections.
  • Proactive Alerts for Elevator Outages and Emergencies Keep riders informed during outages, closures, or emergency reroutes with real-time updates delivered to onboard displays and trip planners.
  • Flexible Scheduling and Historical Data Insights Leverage OnTrack’s robust CAD/AVL data to fine-tune future schedules, boost service frequency, and precisely address recurring issues.
  • Scalable, Modular Platform for Legacy and Modern Fleets Designed with open architecture and ITxPT standards, OnTrack integrates effortlessly with existing systems and evolves alongside your infrastructure needs.

Stay Ahead with Vontas OnTrack: Real-Time CAD/AVL for Rail

Running a successful rail system means staying ahead of whatever the day throws at you, planned station maintenance, unexpected outages, tight transfer windows, and passenger safety concerns, just to name a few. Staying ahead requires a system built for real-time insight, centralized coordination, and proactive decision-making.

Vontas OnTrack is purpose-built for rail operations. This CAD/AVL platform keeps vehicles, operators, dispatchers, and passengers connected, informed, and ready to respond.

Real-Time Intelligence, Made Actionable

At the heart of OnTrack is Intelligent Decision Support (IDS)—a rules-based engine that automatically prioritizes events, initiates workflows, and delivers timely updates to the right people. With IDS, dispatchers no longer scramble to interpret data in the moment. Instead, they’re backed by a system that enables fast, confident, and consistent action.

When service changes, riders and frontline teams aren’t left in the dark. OnTrack ensures the right message reaches the right person, right away.

Why CAD/AVL for Rail Is More Critical Than Ever

Modern rail systems demand smarter infrastructure. OnTrack helps agencies manage daily complexity and improve responsiveness across a range of operational scenarios:

Transfer Coordination

When a bus delay threatens a passenger transfer, OnTrack springs into action. It receives the transfer request from the bus fleet and alerts both the rail operator and waiting passengers. If the delay exceeds a pre-set threshold, the system automatically notifies all parties, cancels the hold, and clears the railcar for departure, keeping everyone informed and operations on track.

Elevator Outages

Real-time elevator alerts are pushed directly to onboard passenger displays, reducing frustration and improving accessibility before riders reach an out-of-service platform.

Emergency Response

Whether it’s a station closure or track obstruction, OnTrack empowers dispatchers to adjust service quickly and coordinate with buses for evacuations or bridge service. Passenger displays, GTFS feeds, and trip planners are updated instantly to reflect new routing.

Planned Service Disruptions

Maintenance and station closures can be scheduled weeks in advance and communicated through every available channel, onboard displays, wayside signage, websites, trip planners, and more.

Visibility from Front to Back, and Office to Operator

Unlike systems that track a single point on a vehicle, OnTrack supports location monitoring from both the front and rear of railcars. This added detail enhances operational safety, improves visibility, and increases service delivery accuracy.

In the operations centre, communication between dispatch and rail operators is seamless, whether via VoIP or radio. OnTrack ensures information flows both ways, supporting quick action and clarity across the board. And with support for both headway- and schedule-based service, agencies can tailor operations to their environment and rider needs.

A Smarter Way to Plan Ahead

The benefits of OnTrack extend beyond the day’s route. With a rich historical CAD/AVL data repository, operations leaders can analyze past performance to improve frequency, plan smarter schedules, and address recurring issues.

On the safety front, OnTrack supports emergency protocols, from covert alarms to standard announcements, all customizable to your agency’s requirements.

Scalable, Flexible, and Built to Integrate

With a modular design and open architecture, OnTrack fits into your existing systems today and scales with your growth tomorrow. It supports flexible integrations via modern APIs and aligns with ITxPT standards, making it easy to connect with planning tools, scheduling platforms, and fare systems.

Whether you’re operating a legacy fleet or rolling out new vehicles, OnTrack adapts to your infrastructure and supports a wide range of tracking methods.

Better Tools for a Better Experience

When your back office and frontlines are in sync, passengers feel the difference. With accurate location data pushed to signage, trip planning apps, and rider alerts, OnTrack helps agencies deliver a smoother, more reliable rider experience.

Passengers get better real-time information, operators stay focused on service, and your team gains the tools to move transit forward, no matter what’s around the next bend.

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